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Help / Troubleshooting

When the detective can't get in.

3 min · Updated Oct 10, 2026 · Works for GitHub and GitLab

Pick the error you're seeing to get the exact fix.

12 · TROUBLESHOOTING · TRY IT

What are you seeing?

Fix: an org owner installs the Feluda GitHub App, then you retry. Read more →

Missing installation#

The GitHub App isn't installed on the org that owns the repository. An org owner installs it, then you retry.

Access denied#

The app is installed but the repository isn't selected. Add it under the app's repository access.

Paid plan required#

The workspace is on Free or Pro. Upgrade to Puku Team to enable Feluda.